Wow, so I am so busy with the phone work, I realized I am way behind on sharpening the saw. Thus, its now 3:45AM, and I'm still up.
Here are the notes from the Feb 22 conference call. These are a bit sketchy, as they are an engineers personal notes, not anywhere near refind enough for general publication, however, the bits and pieces presented here may be of help when calling Wyoming and Mississippi over the next few days.
Phone tips1. Most people won't be as knowledgeable about the candidates or issues. Thus, take your time.
2. Talk slowly, we are excited, others may not be, thats ok, it takes time for excitement to build.
3. Dont assume people know Obama is a Democrat, some may think he is running against Hilary in the general election as a Republican. This has happened more than once.
4. Try to find something to connect with the person. I use weather forecasts, or local news. 2 minutes in the morning of local news for the day can pay large dividends in creating a connection, and thus make people more receptive to hearing why we are so excited about Barack.
5. Use the state website of where you are calling find out where Obama is that day, invite folks to a rally etc.
6. Check the commercials by state page to review commercials as potential ice breakers7. Pause after intro to get a feel where they are at.8. The script changes state by state, and in some cases daily review all options first. You can use the previous question button to backup and scroll through options.
9. (not from the conference call, but from my states director that day) Personalize the message. The script is only a framework, and its fine to use for the first few calls, and to see the issues for the day or location, but folks will listen and engage in conversation if its personal, less so, if its the script by itself. However.... feel free to use the script as is, until you are comfortable. The key is to be relaxed and have fun. (smile, yes, the phone could care less, but the process of doing so does change how you sound, and it does make a difference)
10. keep positive
11. lead into a decision, not away from.
Comments are closed for this post.
